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Occupational Stress Research

Transport Services Managers: how stressful is the job?

Ranked #92 of 317 Australian occupations for workplace mental health hazards, with a composite stress score of 50.8/100. The biggest exposure is responsibility burden.

Composite stress score

50.8/100

National average: 47.4

Rank (most stressful)

#92 of 317

Australian ANZSCO occupations

More stress-exposed than

71.0% of occupations

By composite stress score

Quick answer: Transport Services Managers are notably more stress-exposed than most Australian occupations — ranked #92 of 317 by workplace mental health hazard exposure, with a composite stress score of 50.8/100 against a national average of 47.4. The biggest drivers are pace and demands and responsibility burden.

Transport Services Managers stress profile vs the national average

Each occupation is scored across six categories of workplace mental health hazard, built from 22 stress factors identified in SafeWork Australia's occupational hazards data. Higher scores mean greater exposure.

Emotional demands46.8 vs 37.9 avg
Responsibility burden70 vs 60 avg
Pace and demands66.5 vs 56 avg
Lack of control22.9 vs 24.5 avg
Precision and monotony66.6 vs 67.7 avg
Physical environment32.2 vs 38.2 avg

Scores range 0–100; higher = more stress-inducing. Source: SafeWork Australia Beta Occupational Hazards Dataset.

What drives the score for transport services managers

Compared with the average Australian occupation, transport services managers score furthest above the norm on pace and demands (66.5 vs 56 average), responsibility burden (70 vs 60 average) and emotional demands (46.8 vs 37.9 average). The single biggest individual stress factor is duration of typical work week at 87.5/100 — against an all-occupation average of 62.1.

The occupation scores below the national average for physical environment (32.2 vs 38.2), lack of control (22.9 vs 24.5) and precision and monotony (66.6 vs 67.7), which moderates the overall ranking.

See how this compares across all 317 Australian occupations, ranked by stress score.

The biggest stress factors for transport services managers

  1. 1Pace and demands

    Duration of Typical Work Week

    87.5/100

    All-occupation average: 62.1

  2. 2Pace and demands

    Frequency of Decision Making

    85/100

    All-occupation average: 70.7

  3. 3Pace and demands

    Time Pressure

    84.5/100

    All-occupation average: 71.6

  4. 4Responsibility burden

    Responsibility for Outcomes and Results

    77/100

    All-occupation average: 58.5

  5. 5Precision and monotony

    Importance of Being Exact or Accurate

    77/100

    All-occupation average: 78.6

All 22 stress factors for transport services managers

The complete scorecard: every stress factor measured for this occupation, grouped into the six categories, with the all-occupation average alongside.

Emotional demands

46.8 vs 37.9 avg
  • Deal With Physically Aggressive People16 vs 14
  • Deal With Unpleasant or Angry People58.8 vs 50.4
  • Frequency of Conflict Situations65.8 vs 49.3

Responsibility burden

70 vs 60 avg
  • Responsibility for Outcomes and Results77 vs 58.5
  • Responsible for Others' Health and Safety73.5 vs 57.3
  • Impact of Decisions on Co-workers or Company Results75.5 vs 70.4
  • Consequence of Error51 vs 49
  • Coordinate or Lead Others73 vs 64.9

Pace and demands

66.5 vs 56 avg
  • Time Pressure84.5 vs 71.6
  • Duration of Typical Work Week87.5 vs 62.1
  • Pace Determined by Speed of Equipment16.2 vs 23.1
  • Frequency of Decision Making85 vs 70.7
  • Level of Competition59.2 vs 52.4

Lack of control

22.9 vs 24.5 avg
  • Lack of Autonomy to Make Decisions21 vs 23.6
  • Amount of Highly Structured Work24.8 vs 25.3

Precision and monotony

66.6 vs 67.7 avg
  • Importance of Repeating Same Tasks56.2 vs 56.9
  • Importance of Being Exact or Accurate77 vs 78.6

Physical environment

32.2 vs 38.2 avg
  • Sounds and Noise Levels Are Distracting or Uncomfortable54 vs 52.3
  • Extremely Bright or Inadequate Lighting22.2 vs 24.9
  • Very Hot or Cold Temperatures32 vs 32.4
  • Exposed to Disease or Infections5.5 vs 20.2
  • Physical Proximity47.2 vs 61.1

The elevated stress categories for transport services managers map to recognised psychosocial work factors under ISO 45003 and Australian WHS legislation. Learn what each one is and how it can be controlled:

Methodology

Clearhead scored 317 occupations in the Australian and New Zealand Standard Classification of Occupations (ANZSCO) using SafeWork Australia's Beta Occupational Hazards Dataset. We kept only the 22 hazard variables relating to mental health — such as conflict exposure, decision-making pressure, and time pressure — and deliberately excluded physical safety risks like working at height.

The 22 variables are grouped into six categories: emotional demands, responsibility burden, pace and demands, lack of control, precision and monotony, and physical environment. An occupation's composite score is the equally weighted average of its six category scores. All scores run 0–100, where higher means more stress-inducing.

Two control-related variables are reported by SafeWork with inverted polarity (“freedom to make decisions” and “structured versus unstructured work”). We reverse these and present them as lack of autonomy to make decisions and amount of highly structured work, so that a higher score consistently indicates greater stress exposure.

Hazard exposure describes the average conditions of an occupation, not any individual's experience — everyone has a different tolerance for these challenges, and conditions vary between workplaces.

Frequently asked questions

Transport Services Managers: how stressful is the job?

Transport Services Managers rank #92 out of 317 Australian occupations for workplace mental health hazards, with a composite stress score of 50.8/100 against a national average of 47.4. That makes the occupation more stress-exposed than 71.0% of Australian jobs.

What are the biggest mental health stress factors for transport services managers?

The highest-scoring hazards are duration of typical work week (87.5/100), frequency of decision making (85/100) and time pressure (84.5/100). Overall, the occupation scores above the national average in emotional demands, responsibility burden and pace and demands.

Which stress factors are lower for transport services managers?

Transport Services Managers score below the national average for lack of control (22.9 vs 24.5 average) and precision and monotony (66.6 vs 67.7 average) and physical environment (32.2 vs 38.2 average), which partially offsets the higher-scoring hazards.

Where does this data come from?

Scores are derived from SafeWork Australia's Beta Occupational Hazards Dataset. Clearhead filtered the dataset to the 22 mental-health-related hazard variables — excluding physical safety risks — and scored 317 ANZSCO occupations across six categories: emotional demands, responsibility burden, pace and demands, lack of control, precision and monotony, and physical environment.

Beyond the average

This is the average hazard exposure for transport services managers. Your workforce isn't average.

Clearhead's Psychosocial Risk Pulse measures the actual psychosocial risk in your organisation, quarterly — across 18 ISO 45003-aligned work factors.

Clearhead Psychosocial Risk Pulse Tool

Know your industry's risks. Then measure your own.

Population-level data shows where the hazards concentrate — but psychosocial risk legislation requires you to identify and manage the risks in your own workforce. Clearhead's Psychosocial Risk Pulse gives you that evidence, quarterly.

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