The People at Work (PAW) platform will be permanently shut down on 2 October 2026. After that date, all historical survey data, reports, and benchmarking will be unrecoverable.
If your organisation has completed one or more PAW surveys, your historical data is worth preserving, even if you’re moving to a different tool. This guide walks you through everything you should export before the deadline.
What data should you export?
Not all PAW data is equally important, but it’s worth downloading everything while you can. Here’s what to prioritise:
- 1
All completed survey reports
Download the PDF or CSV reports for every survey run, including any department or team breakdowns. These serve as your baseline and historical record of psychosocial risk monitoring activity.
- 2
Benchmark comparisons
If the platform generated comparisons against industry benchmarks or previous surveys, capture these. They may be useful for demonstrating trend data to leadership or regulators.
- 3
Participation rate data
Record the response rates for each survey. This supports your documentation of the consultation process required under WHS law, demonstrating that workers were actively engaged in hazard identification.
- 4
Raw data exports (if available)
Some administrators have access to underlying response data. Download this in CSV format while you still can. Raw data provides the most flexibility for future analysis or comparisons.
- 5
Account and configuration details
Note which email domains, employee lists, and configuration settings were in place. This will be useful when onboarding a replacement tool and helps ensure continuity of your monitoring approach.
Key dates to act before
Now → 1 June 2026
You can still register new organisations on the platform. Existing users can run and complete surveys as normal.
1 July 2026
Last date to launch new surveys. After this date, no new surveys can be initiated.
2 October 2026
Platform shuts down permanently. All data becomes inaccessible.
Recommended action: Set a calendar reminder for 1 September 2026 as a final export reminder, four weeks before the deadline. Share this date with anyone in your team who has PAW admin access.
Why keep this data even if you’re switching tools?
Your historical PAW data is a compliance record. It documents that your organisation was actively engaged in psychosocial risk identification. Even if it’s imperfect by today’s standards, it shows intent and process. That matters if you ever face a WHS investigation or audit.
Keep it stored securely alongside your other H&S documentation. Ideally, archive it in your safety management system with a clear label of what it is, when it was conducted, and what response rates were achieved. This makes it easy to locate and present if questions are ever raised about your historical monitoring activities.
What comes next after People at Work?
The most important thing is that your psychosocial risk monitoring doesn’t stop when PAW closes. The legal obligation to identify, assess, control, and review psychosocial risks remains. Regulators are increasingly moving from education-mode to enforcement-mode.
When evaluating what replaces PAW, the key questions are: How frequently will you collect data? How will you reach all employees, not just the ones who respond to long surveys? And how will you document that your monitoring is ongoing, not just a one-time exercise?
If you’d like to talk through how other Australian organisations are approaching this, our team is happy to have that conversation → We’re not here to sell. We’re here to help you make a good decision.