Quick answer: Ticket Salespersons are one of the most stress-exposed occupations in Australia — ranked #27 of 317 by workplace mental health hazard exposure, with a composite stress score of 55.8/100 against a national average of 47.4. The biggest drivers are precision and monotony and lack of control.
Ticket Salespersons stress profile vs the national average
Each occupation is scored across six categories of workplace mental health hazard, built from 22 stress factors identified in SafeWork Australia's occupational hazards data. Higher scores mean greater exposure.
- Emotional demands51.7 vs 37.9 avg
- Responsibility burden53.2 vs 60 avg
- Pace and demands53.6 vs 56 avg
- Lack of control40.9 vs 24.5 avg
- Precision and monotony95 vs 67.7 avg
- Physical environment40.6 vs 38.2 avg
Scores range 0–100; higher = more stress-inducing. Source: SafeWork Australia Beta Occupational Hazards Dataset.
What drives the score for ticket salespersons
Compared with the average Australian occupation, ticket salespersons score furthest above the norm on precision and monotony (95 vs 67.7 average), lack of control (40.9 vs 24.5 average) and emotional demands (51.7 vs 37.9 average). The single biggest individual stress factor is importance of repeating same tasks at 98/100 — against an all-occupation average of 56.9.
The occupation scores below the national average for responsibility burden (53.2 vs 60) and pace and demands (53.6 vs 56), which moderates the overall ranking.
See how this compares across all 317 Australian occupations, ranked by stress score.
The biggest stress factors for ticket salespersons
- 1Precision and monotony
Importance of Repeating Same Tasks
98/100
All-occupation average: 56.9
- 2Precision and monotony
Importance of Being Exact or Accurate
92/100
All-occupation average: 78.6
- 3Pace and demands
Frequency of Decision Making
90.2/100
All-occupation average: 70.7
- 4Pace and demands
Time Pressure
87.2/100
All-occupation average: 71.6
- 5Physical environment
Physical Proximity
81/100
All-occupation average: 61.1
All 22 stress factors for ticket salespersons
The complete scorecard: every stress factor measured for this occupation, grouped into the six categories, with the all-occupation average alongside.
Emotional demands
51.7 vs 37.9 avg- Deal With Physically Aggressive People13.5 vs 14
- Deal With Unpleasant or Angry People75.5 vs 50.4
- Frequency of Conflict Situations66 vs 49.3
Responsibility burden
53.2 vs 60 avg- Responsibility for Outcomes and Results33.8 vs 58.5
- Responsible for Others' Health and Safety41 vs 57.3
- Impact of Decisions on Co-workers or Company Results74.2 vs 70.4
- Consequence of Error61.2 vs 49
- Coordinate or Lead Others55.8 vs 64.9
Pace and demands
53.6 vs 56 avg- Time Pressure87.2 vs 71.6
- Duration of Typical Work Week19 vs 62.1
- Pace Determined by Speed of Equipment40.5 vs 23.1
- Frequency of Decision Making90.2 vs 70.7
- Level of Competition31 vs 52.4
Lack of control
40.9 vs 24.5 avg- Lack of Autonomy to Make Decisions23.8 vs 23.6
- Amount of Highly Structured Work58 vs 25.3
Precision and monotony
95 vs 67.7 avg- Importance of Repeating Same Tasks98 vs 56.9
- Importance of Being Exact or Accurate92 vs 78.6
Physical environment
40.6 vs 38.2 avg- Sounds and Noise Levels Are Distracting or Uncomfortable70.5 vs 52.3
- Extremely Bright or Inadequate Lighting13.5 vs 24.9
- Very Hot or Cold Temperatures26 vs 32.4
- Exposed to Disease or Infections12.2 vs 20.2
- Physical Proximity81 vs 61.1
Understand these hazards
The elevated stress categories for ticket salespersons map to recognised psychosocial work factors under ISO 45003 and Australian WHS legislation. Learn what each one is and how it can be controlled:
- Exposure to Violence →Whether workers face the risk of physical or verbal aggression at work.
- Exposure to Trauma →Whether workers encounter traumatic events or material as part of their role.
- Work Interaction →The quality of relationships and interactions within the team and organisation.
- Autonomy →The degree of control workers have over how they do their work.
- Learning and Stimulation →Whether work offers enough challenge, variety, and opportunity for growth.
- Work Monitoring →How worker performance is measured, observed, and reported.
Methodology
Clearhead scored 317 occupations in the Australian and New Zealand Standard Classification of Occupations (ANZSCO) using SafeWork Australia's Beta Occupational Hazards Dataset. We kept only the 22 hazard variables relating to mental health — such as conflict exposure, decision-making pressure, and time pressure — and deliberately excluded physical safety risks like working at height.
The 22 variables are grouped into six categories: emotional demands, responsibility burden, pace and demands, lack of control, precision and monotony, and physical environment. An occupation's composite score is the equally weighted average of its six category scores. All scores run 0–100, where higher means more stress-inducing.
Two control-related variables are reported by SafeWork with inverted polarity (“freedom to make decisions” and “structured versus unstructured work”). We reverse these and present them as lack of autonomy to make decisions and amount of highly structured work, so that a higher score consistently indicates greater stress exposure.
Hazard exposure describes the average conditions of an occupation, not any individual's experience — everyone has a different tolerance for these challenges, and conditions vary between workplaces.
Frequently asked questions
Ticket Salespersons: how stressful is the job?
Ticket Salespersons rank #27 out of 317 Australian occupations for workplace mental health hazards, with a composite stress score of 55.8/100 against a national average of 47.4. That makes the occupation more stress-exposed than 91.5% of Australian jobs.
What are the biggest mental health stress factors for ticket salespersons?
The highest-scoring hazards are importance of repeating same tasks (98/100), importance of being exact or accurate (92/100) and frequency of decision making (90.2/100). Overall, the occupation scores above the national average in emotional demands, lack of control, precision and monotony and physical environment.
Which stress factors are lower for ticket salespersons?
Ticket Salespersons score below the national average for responsibility burden (53.2 vs 60 average) and pace and demands (53.6 vs 56 average), which partially offsets the higher-scoring hazards.
Where does this data come from?
Scores are derived from SafeWork Australia's Beta Occupational Hazards Dataset. Clearhead filtered the dataset to the 22 mental-health-related hazard variables — excluding physical safety risks — and scored 317 ANZSCO occupations across six categories: emotional demands, responsibility burden, pace and demands, lack of control, precision and monotony, and physical environment.
Beyond the average
This is the average hazard exposure for ticket salespersons. Your workforce isn't average.
Clearhead's Psychosocial Risk Pulse measures the actual psychosocial risk in your organisation, quarterly — across 18 ISO 45003-aligned work factors.