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Occupational Stress Research

Office Managers: how stressful is the job?

Ranked #225 of 317 Australian occupations for workplace mental health hazards, with a composite stress score of 44.1/100. The biggest exposure is precision and monotony.

Composite stress score

44.1/100

National average: 47.4

Rank (most stressful)

#225 of 317

Australian ANZSCO occupations

More stress-exposed than

29.0% of occupations

By composite stress score

Quick answer: Office Managers are less stress-exposed than most Australian occupations — ranked #225 of 317 by workplace mental health hazard exposure, with a composite stress score of 44.1/100 against a national average of 47.4. The biggest drivers are responsibility burden and emotional demands.

Office Managers stress profile vs the national average

Each occupation is scored across six categories of workplace mental health hazard, built from 22 stress factors identified in SafeWork Australia's occupational hazards data. Higher scores mean greater exposure.

Emotional demands40.2 vs 37.9 avg
Responsibility burden64.7 vs 60 avg
Pace and demands54.1 vs 56 avg
Lack of control19.5 vs 24.5 avg
Precision and monotony66.2 vs 67.7 avg
Physical environment19.9 vs 38.2 avg

Scores range 0–100; higher = more stress-inducing. Source: SafeWork Australia Beta Occupational Hazards Dataset.

What drives the score for office managers

Compared with the average Australian occupation, office managers score furthest above the norm on responsibility burden (64.7 vs 60 average) and emotional demands (40.2 vs 37.9 average). The single biggest individual stress factor is responsibility for outcomes and results at 84/100 — against an all-occupation average of 58.5.

The occupation scores below the national average for physical environment (19.9 vs 38.2), lack of control (19.5 vs 24.5) and pace and demands (54.1 vs 56), which moderates the overall ranking.

See how this compares across all 317 Australian occupations, ranked by stress score.

The biggest stress factors for office managers

  1. 1Responsibility burden

    Responsibility for Outcomes and Results

    84/100

    All-occupation average: 58.5

  2. 2Precision and monotony

    Importance of Being Exact or Accurate

    80.8/100

    All-occupation average: 78.6

  3. 3Responsibility burden

    Coordinate or Lead Others

    76.8/100

    All-occupation average: 64.9

  4. 4Pace and demands

    Time Pressure

    76/100

    All-occupation average: 71.6

  5. 5Responsibility burden

    Impact of Decisions on Co-workers or Company Results

    74.2/100

    All-occupation average: 70.4

All 22 stress factors for office managers

The complete scorecard: every stress factor measured for this occupation, grouped into the six categories, with the all-occupation average alongside.

Emotional demands

40.2 vs 37.9 avg
  • Deal With Physically Aggressive People6 vs 14
  • Deal With Unpleasant or Angry People53.8 vs 50.4
  • Frequency of Conflict Situations61 vs 49.3

Responsibility burden

64.7 vs 60 avg
  • Responsibility for Outcomes and Results84 vs 58.5
  • Responsible for Others' Health and Safety40.2 vs 57.3
  • Impact of Decisions on Co-workers or Company Results74.2 vs 70.4
  • Consequence of Error48 vs 49
  • Coordinate or Lead Others76.8 vs 64.9

Pace and demands

54.1 vs 56 avg
  • Time Pressure76 vs 71.6
  • Duration of Typical Work Week69.5 vs 62.1
  • Pace Determined by Speed of Equipment2.5 vs 23.1
  • Frequency of Decision Making74 vs 70.7
  • Level of Competition48.5 vs 52.4

Lack of control

19.5 vs 24.5 avg
  • Lack of Autonomy to Make Decisions24.2 vs 23.6
  • Amount of Highly Structured Work14.8 vs 25.3

Precision and monotony

66.2 vs 67.7 avg
  • Importance of Repeating Same Tasks51.8 vs 56.9
  • Importance of Being Exact or Accurate80.8 vs 78.6

Physical environment

19.9 vs 38.2 avg
  • Sounds and Noise Levels Are Distracting or Uncomfortable34.8 vs 52.3
  • Extremely Bright or Inadequate Lighting3 vs 24.9
  • Very Hot or Cold Temperatures5.2 vs 32.4
  • Exposed to Disease or Infections9.2 vs 20.2
  • Physical Proximity47.2 vs 61.1

The elevated stress categories for office managers map to recognised psychosocial work factors under ISO 45003 and Australian WHS legislation. Learn what each one is and how it can be controlled:

Methodology

Clearhead scored 317 occupations in the Australian and New Zealand Standard Classification of Occupations (ANZSCO) using SafeWork Australia's Beta Occupational Hazards Dataset. We kept only the 22 hazard variables relating to mental health — such as conflict exposure, decision-making pressure, and time pressure — and deliberately excluded physical safety risks like working at height.

The 22 variables are grouped into six categories: emotional demands, responsibility burden, pace and demands, lack of control, precision and monotony, and physical environment. An occupation's composite score is the equally weighted average of its six category scores. All scores run 0–100, where higher means more stress-inducing.

Two control-related variables are reported by SafeWork with inverted polarity (“freedom to make decisions” and “structured versus unstructured work”). We reverse these and present them as lack of autonomy to make decisions and amount of highly structured work, so that a higher score consistently indicates greater stress exposure.

Hazard exposure describes the average conditions of an occupation, not any individual's experience — everyone has a different tolerance for these challenges, and conditions vary between workplaces.

Frequently asked questions

Office Managers: how stressful is the job?

Office Managers rank #225 out of 317 Australian occupations for workplace mental health hazards, with a composite stress score of 44.1/100 against a national average of 47.4. That makes the occupation more stress-exposed than 29.0% of Australian jobs.

What are the biggest mental health stress factors for office managers?

The highest-scoring hazards are responsibility for outcomes and results (84/100), importance of being exact or accurate (80.8/100) and coordinate or lead others (76.8/100). Overall, the occupation scores above the national average in emotional demands and responsibility burden.

Which stress factors are lower for office managers?

Office Managers score below the national average for pace and demands (54.1 vs 56 average) and lack of control (19.5 vs 24.5 average) and precision and monotony (66.2 vs 67.7 average) and physical environment (19.9 vs 38.2 average), which partially offsets the higher-scoring hazards.

Where does this data come from?

Scores are derived from SafeWork Australia's Beta Occupational Hazards Dataset. Clearhead filtered the dataset to the 22 mental-health-related hazard variables — excluding physical safety risks — and scored 317 ANZSCO occupations across six categories: emotional demands, responsibility burden, pace and demands, lack of control, precision and monotony, and physical environment.

Beyond the average

This is the average hazard exposure for office managers. Your workforce isn't average.

Clearhead's Psychosocial Risk Pulse measures the actual psychosocial risk in your organisation, quarterly — across 18 ISO 45003-aligned work factors.

Clearhead Psychosocial Risk Pulse Tool

Know your industry's risks. Then measure your own.

Population-level data shows where the hazards concentrate — but psychosocial risk legislation requires you to identify and manage the risks in your own workforce. Clearhead's Psychosocial Risk Pulse gives you that evidence, quarterly.

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